Howard Dresner's blog

As we enter our second week of data collection for the third annual Wisdom of Crowds Business Intelligence Market Study ® - I thought I might share an early insight from data collected this far.

Data collection continues until April 2, 2012.

>>> Please click here to take the survey <<<

As this chart indicates, to date, only a minority of respondents "completely agree" with the following statement: "My organization considers our Business Intelligence initiatives a success."

Here are some of the great comments that respondents shared to explain why they have or have not been successful with Business Intelligence:

"We were very successful with Product X. Then - Product Y came in."

Hello Folks!

I am pleased to announce that the survey process for the 3rd annual Wisdom of Crowds Business Intelligence Market Study ® is now officially open for input!

Like last year, you'll have an opportunity to evaluate your Business Intelligence software vendors on 32 essential criteria, plus a new "Integrity" measure.

And, this year we've expanded the study to cover a wide range of important Business Intelligence issues, including Collaborative BI and Cloud BI.

As always, qualified participants will receive a copy of the study findings.

This study is NOT sponsored by vendors or anyone else. It is intended to provide an objective view into the market and reflect the experience and opinions of Business Intelligence users. And, none of your detailed data will be shared with any outside parties!

Please use this link to contribute to this important body of research!

Thank you in advance!

Best,

Howard Dresner
Chief Research Officer
Dresner Advisory Services

Hello All!

Respondents to our Wisdom of Crowds Business Intelligence Market Study ® are able to report on any BI vendor they like. However, we provide a list of vendors that they can select from, as well as an "other" option.

Here's our current (updated) list of vendors for the upcoming study:

Hello Folks and Happy New Year!

A new year promises fresh beginnings and signals the advent of the next Wisdom of Crowds Business Intelligence Market Study ® cycle!

Having started in earnest in 2010, this will be our third comprehensive study of the BI marketplace - and our most ambitious to date!

We're in the process of developing and finalizing the survey instrument now and expect to start data collection within weeks.

Check back here often for updates to schedule and our progress.

All the best for a successful 2012!

Howard

As we get ready for the holidays and prepare to welcome 2012, I want to share some of the exciting things happening at Dresner Advisory Services!

Research:

Our Third Mobile Business Intelligence Study has been completed and was published on October 31st! For this edition we were able to leverage our 2010 Mobile BI data to create some compelling year-over-year comparisons and contrasts! We've also included a Mobile BI buyers guide with side-by-side profiles for twenty-four vendors, with their current Mobile BI capabilities and plans for the next two years!

For those that participated in the Mobile BI Study, you'll be receiving instructions soon for accessing your complimentary research findings. For all others, we have posted this study, along with the rest of our research on our member site (see below).

In January we'll "kick off" our third annual Wisdom of Crowds Business Intelligence Market Study ® research project, where you'll be able to rate your favorite (or not so favorite) Business Intelligence vendor! This year we're adding a 33rd measure: "Vendor Integrity"! Look for upcoming information regarding your participation. Remember, all qualified user participants receive a complimentary copy of the research findings!

BusinessIntelligenceInsider.com

Hello Folks.

On November 18th, we had a lively discussion surrounding the case study provided by fellow #BIWisdom "tribe" member, Peter Evans.

Leading up to Peter revealing his solution, there were quite a few excellent suggestions for how one might handle a similar situation. Those details can be found in Twitter by searching for the hashtag #BIWisdom. We also archive all of the weekly TweetChats on our member site BusinessIntelligenceInsider.

Below is Peter's solution:

Folks,

Peter Evans (@EvansBI) has provided the following case study for discussion this coming Friday at our #BIWisdom TweetChat.

Please review this case and come prepared to discuss!

Our thanks to Peter.

See you on Friday!

Best,

Howard
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Scenario:

Large International Retail Bank with Corporate BI System + Operational Systems + Externally generated survey reports and Operational Metrics. Having just been taken over by an external bank the Service Quality Team had a requirement to generate reports and a service quality scorecard to improve the business customer perception and profitability within the marketplace within a six month period.

You are hired specifically by the Business as opposed to the IT Department as there was already friction between the two teams due to past BI implantation failures – You are replacing a team of developers who had been brought in from the new banks IT Department for a three month period – and had left the unit with an Access database which had to be manually changed each month to the point of the non technical business users re-writing access queries and then running them to get each months reports – and the database was growing exponentially due to very poor data management.

Below is the "cover letter" from our latest (3rd) Mobile Business Intelligence Market Study, which "nets out" our observations and views on the subject: --------------------------------------------------------------------------------------------

When we started researching the Mobile Business Intelligence (BI) phenomenon over a year ago, we knew we were on to something important, but it wasn’t obvious where the journey would take us.

This findings document marks our third published report on the subject since mid 2010 and offers the clearest picture of progress to date. Having over a year’s worth of data to compare and contrast has been especially helpful in developing a higher fidelity; real-world perspective!

To be clear, we believe that we’re in the midst of a profound shift toward Mobile BI (and mobile computing). We believe this paradigm shift will affect everyone and have as much impact as the Internet did, over time.

This latest findings report shows strong evidence that Mobile BI is taking hold - broadly. Although current adoption, plans and perceptions may vary, this is a global phenomenon - across all geographies, industries, functions and organization sizes.

There are also more choices for organizations than there were in 2010. More and better mobile platform options have emerged – with an abundance of new tablets. And BI software suppliers have invested heavily, offering a much more complete menu of mobile options.

However, there are significant risks and challenges along the way. A proverbial “moving target” of hardware and software standards presents difficulties to both customers and suppliers alike. And, the risk of privacy and security breaches remains at the forefront of industry challenges.