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PMA Books
Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation within SMEs
It is a welcomed addition to the series of books on the topic, especially since it provides a different perspective from the point of view of SMEs and implementations in Italian companies such as Antonio Carraro, Blowtherm, Carel, Galvene, Gruppo Giplanet, Home Cucine, Insula, Luxardo, Piaggio & C., P3, Scilm, Crefin, Falegnameria Gastaldello, Fila, Munari, Rea Robotics, Sirmax,
Uniflair, ZMl Industries, Zp Trasporti, Berto’s, Modi Nuovi, Griggio, Sauro, and AB Analitica.
The book has a forward by Dr. Robert S. Kaplan and is fresh off the press.
The Value of Arts for Business
The traditional view of the relationship between business and the arts is very much a one-way affair: organisations may endorse, fund or publicise the arts but the arts have nothing to offer from a business perspective. The Value of Arts for Business
challenges this view by showing how the arts, in the form of Arts-based Initiatives (ABIs), can be used to enhance valuecreation
capacity and boost business performance. The book introduces and explains three models that show how organisations can successfully implement and manage ABIs.Firstly, the Arts Value Matrix enables managers to see how organisational value-drivers are affected by ABIs. Secondly, the Arts Benefits Constellation shows how to assess the benefits of using ABIs. Finally, the Arts Value Map shows how ABIs can be integrated and aligned with organisational strategy and operations. These models lay the foundations for a new research area exploring the links between arts and business.
Productivity Knowhow
Productivity Knowhow’ covers the entire performance improvement process from start to finish - from identifying where to improve, and by how much, then solving how to improve and, finally, implementing the improvements and making them last. It’s different because:
- It argues that managers at any level in any sector, public or private, need no more than ten ‘cardinal’ performance measures to be in good control of their teams and to highlight where action may be needed
- It covers the alternatives for setting targets for each of these cardinals and quantifying the extent of any gaps that need to be closed
- It reviews the main options available to take action at strategic/ organisation level, tactical/ process level and task level
- It details how to implement change successfully
- It’s based on the experience of many top-class management consultants and ‘what works’, whether a latest fad or not
- Its bullet-point style and widespread use of diagrams and colour make it easy to read and understand
Dick Smythe wrote this book because, as the late Peter Drucker once said, managers have always sought something which lets them “do their job with less effort, in less time, yet with greater impact”
The chairman of a major oil company said “you have produced a handbook on how to follow best practice in every phase of business, even as an investor – I like the way you did it – it’s a guide one can dip in and out of based on the topic one is interested in – congratulations on producing it”
The book costs £20 + p&p. To purchase copies, please email dicksmythe@aol.com
Transforming Performance Measurement
Dean writes about performance measurement with such passion and clarity. This book is must-read for all executives, managers and strategy managers. Very inspirational.
Information Dashboard Design
Tremendously good book - the best resource I've found for designing information dashboards that focus on getting answers to questions (versus just making use of silly and useless dials and guages and features that fail to help data tell its story).
IT Strategic and Operational Controls
Vital information on how to systematically implement IT strategic and operational controls to support and enhance your organisation!
Master IT controls concepts and issues
Written with practicality and convenience in mind, this book is an ideal tool for those without specialised technical expertise seeking to understand IT controls and their design, implementation, monitoring, review and audit issues.
Minimise risk and maximise benefits
This book provides a comprehensive guide to implementing an integrated and flexible set of IT controls in a systematic way. It can help organisations to formulate a complete culture for all areas which must be supervised and controlled; allowing them to simultaneously ensure a secure, high standard whilst striving to obtain the strategic and operational goals of the company.
Benefits to business include:
Performance Prism: The Scorecard for Measuring and Managing Stakeholder Relationships
Understand better what is happening inside your business and identify the real improvement priorities.
"You get what you measure," says the old adage. But is your organisation getting what it needs from its existing performance measurement system?
Many organisations have tried various scorecarding approaches, but have found that they didn’t deliver what they wanted. Others have found that 1990s frameworks are inadequate for today’s increasingly complex business environment of multiple priorities and stakeholders.
Apart from shareholders and customers, several other stakeholders have a vital role to play today – such as employees, intermediaries, suppliers, alliance partners, regulators and communities. Stakeholder relationship management is the key to successfully navigating the many pitfalls of managing in this new and rapidly evolving climate.
The Performance Prism presents an innovative and practical solution to this phenomenon and provides the answers to contemporary managing-with-measures challenges. It puts key stakeholders, and managing the organisation’s relationship with each of them, centre stage with a novel framework. And, unlike some other approaches to the subject, it provides a level of granularity that allows you to implement it successfully.
Just another management theory? On the contrary, the authors explain what you need to do, why it needs to be done, and how to do it, illustrated with many examples of both best and worst practice.






