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PMA 2012 Programme
Programme
As in previous years the conference will commence with a Welcome Reception, followed by two and a half days of parallel stream paper presentations. The principal aim of the conference is to provide a unique inter-disciplinary and international forum for the exchange of cutting-edge knowledge and research about organizational performance measurement within both the public and private sectors. If you would like to participate in the conference, please register your interest on the conference abstract system.
Keynote sessions will include presentations from
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Howard Dresner, a widely regarded expert in business intelligence
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Professor Gerhard Satzger, IBM’s Director Business Performance Services, Europe
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Professor Christopher Hood, University of Oxford
In addition, there will be Panels and Workshops –
Enterprise AID: A Performance Measurement System for Enterprise Assessment, Improvement, and Design
Patrick T. Hester and Thomas J. Meyers, National Centers for System of Systems Engineering, Old Dominion University
This workshop will describe the Enterprise AID performance measurement system designed to address specific problems of specific enterprises for purposes of assessment, improvement, or design. The session will emphasize PMS development, the resulting foundation of concepts and application-related concerns, and a recent prototyping effort conducted to verify strengths, faults, and a way ahead.
Ethical and Moral Considerations in Performance Measurement
Frank Buytendijk, chiefmarketing officer, Be Informed; Owner of Beingfrank; Visiting fellow Cranfield University School of Management
Cultural and behavioral aspects of performance measurement have been studied for many years. Business Ethics, including corporate social responsibility is also a field with a good body of research. The field of business ethics is frequently applied to decision-making itself, and there is even some research on the performance measurement of CSR. However, I have not found extensive debate on the ethical and moral considerations in performance measurement. Is performance measurement amoral of nature, or can performance measurement itself be ethical or unethical? Can performance measurement practices have ethical or unethical consequences, both intended and unintended? Are possible ethical and unethical consequences of performance measurement purely consequentialist in nature (it depends on what you do with the insight), or can we discover universal principles in performance measurement (there should be clear do’s and don’ts)? How do trends such as “big data” and the increasing power of technology, combined with the shifting priorities between privacy and protection affect or trigger the debate? Is there sufficient discussion in public sector and commercial enterprise on potential ethical aspects or consequences on performance measurement? What research would be needed or appropriate?
Performance Measurement for Learning, Innovation and Engagement
Umit Bititci, University of Strathclyde
“Are today’s performance measurement theories and practices fit for the future?”
Increasingly we are trying to develop high value-added economies that based on leading edge research, technological development and innovation. It is envisaged that these economies will be built up on a knowledge-based innovating sectors underpinned by a workforce and society that encourages experimentation, change, risk-taking and learning. However, as we move into the 21st century we are discovering that the management theories that we have developed and are currently using are no longer suitable and appropriate for the emerging social and economic conditions (Ghoshal, 2005). The way we measure and manage performance of organisations and the individuals that work in these organisations is at the heart of this management challenge (Hamel, 2009). Arguably some of the major social and economic problems we are facing today may, at least partially, be attributable to the performance measurement and management systems we use.
The purpose of this special session is to generate discussion around the key question “Are today’s performance measurement theories and practices fit for the future?”.
To facilitate discussion three short papers will be presented covering different aspects of performance measurement:
• A western manufacturing perspective - Helen McKenzie
• A western service perspective - Marisa Smith
• A middle eastern perspective - Ihssan Jwijati
Discussion panel will include presenters as well as other academics and practitioners.
If you would like to participate in the conference, please register On-line here.
The full conference programme will appear here shortly.
Tuesday 10 July
Evening Welcome drinks reception
Wednesday 11 July
am Conference opens
Keynote presentation and parallel sessions
Thursday 12 July
Conference sessions
Evening Conference Dinner
Friday 13 July
Am Conference sessions
13.00 approx Conference closes
